Frequently Asked Questions
Everything you need to know about our premium apparel and services.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your favorite fitting garment to ensure a perfect match.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but usually arrive within 10-14 business days.
Are your materials sustainably sourced?
At Bioroot Labs, we prioritize eco-friendly textiles and ethical manufacturing processes to ensure our fashion has a minimal impact on the environment.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated automatically at checkout based on your destination.
How should I care for my Bioroot Labs apparel?
To maintain the quality of the fabric, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.