Returns & Exchanges

At Bioroot Labs, we are committed to your satisfaction and offer a 30-day window for returns and exchanges on all unworn fashion items with original tags attached. Our goal is to ensure you feel confident and comfortable in every piece you purchase from our collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all labels and tags are intact to maintain eligibility for a full refund.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.